Terms of Service

1. Acceptance

By using Sprime services, including sprime.us, sprime.io, related APIs, dashboards, and hosted tools, you agree to these Terms of Service. If you do not agree, do not use the service.

2. Service Operator and Brand Notice

Sprime is operated as part of the broader Sprime ecosystem, including current and future product surfaces under RT3 or R3 naming. Corporate naming and entity structure may evolve. All rights in the Sprime name, logos, marks, interfaces, and service materials are reserved unless expressly licensed in writing.

3. Eligibility, Accounts, and Security

• You must be at least 18 years old, or the age of majority in your jurisdiction, to create paid accounts or submit payments.
• You are responsible for all activity under your API keys and account credentials.
• You must keep credentials confidential and notify us promptly at support@sprime.io if you suspect unauthorized use.

4. Permitted Use and Restrictions

We grant a limited, revocable, non-exclusive license to use the service according to your plan limits. You may not:

• Use the service for illegal activity, fraud, harassment, surveillance abuse, or rights violations.
• Bypass or attempt to bypass authentication, quotas, concurrency limits, security controls, or plan restrictions.
• Resell raw output as a stand-alone competing API product.
• Use service output to train, fine-tune, benchmark, or evaluate machine learning models that produce a competing derivative service without written permission.
• Submit URLs, text, or payloads you do not have a lawful right to submit.
• Use monitors, webhooks, or batch access for unauthorized scraping of protected systems.
• Register internal, private-network, loopback, metadata-service, or otherwise prohibited callback or monitor targets.

Permitted uses include personal evaluation, internal benchmarking, and non-commercial academic research that does not produce or commercialize a derivative model or competing API service.

5. Plans, Limits, and Availability

Features and throughput depend on your active plan. Limits include per-day request quotas, per-key burst limits, batch item limits, cache behavior, webhook and monitor availability, and tool access. Limits may change over time to protect service health and abuse resistance. We may apply temporary controls when needed for reliability or security.

Sprime targets 99.5% monthly availability on paid plans as a service goal. This is not a contractual SLA and does not create service-credit obligations.

6. User Submissions and Representations

When you submit URLs, contract text, scenario suggestions, webhook targets, monitor targets, or any other content, you represent and warrant, to the best of your knowledge and with commercially reasonable efforts, that:

• You have lawful authority to submit and process that content.
• Your submission does not violate contracts, confidentiality duties, privacy rights, or intellectual property rights.
• You will not submit regulated data to public tools unless legally authorized and technically protected.

Good-faith testing and analysis of publicly available pages is permitted where not prohibited by applicable law.

7. Billing, Subscriptions, and Digital Products

• Paid plans and eligible products are billed through Stripe or other listed checkout providers.
• Subscriptions renew automatically until canceled through the billing portal.
• Digital products, including access grants, participation tokens, or level grants, are non-transferable unless we explicitly state otherwise.
• Chargebacks, payment fraud, or payment abuse may result in immediate suspension.
• Refunds are discretionary unless required by law.
• First-time paid subscriptions are eligible for a full refund within 14 days of initial charge when usage is below 10% of monthly plan quota, excluding abuse or fraud cases.

8. Tool-Specific Disclaimers

8a. Sprime Verify

Verify results are automated risk signals, not a formal security audit, certification, legal determination, or guarantee of safety.

8b. Payment Safety Checker

Payment-safety outputs are informational and not financial advice. You are responsible for final payment decisions and verification with your payment providers.

8c. Contract Clause Translator and ToS Library

Contract and ToS outputs are informational and not legal advice. Automated pattern matching may miss clauses, misclassify risk, or become outdated. Always obtain legal counsel for legal decisions.

8d. Offer Monitor and Webhooks

Monitoring and webhook delivery are best effort. We do not guarantee fetch timing, upstream availability, or zero-delay delivery in all environments.

9. Third-Party Providers and Data Sources

Sprime uses third-party data providers and infrastructure vendors. We do not control third-party uptime, data correctness, policy changes, or legal terms. You are responsible for your own compliance with applicable third-party terms where your use requires it.

10. Intellectual Property and Trademark Reservation

All service software, models, text, visual assets, site design, APIs, datasets we create, brand identifiers, and documentation are protected by intellectual property laws. No ownership is transferred to you. You may not remove or alter proprietary notices, or claim affiliation, endorsement, or trademark rights without written permission.

11. Privacy and Data Handling

Your use of the service is also governed by our Privacy Policy. If these Terms conflict with the Privacy Policy on data handling language, the Privacy Policy controls for privacy-specific matters.

12. Your Data Ownership and Limited License

You retain ownership of content and materials you submit to the service. You grant Sprime a limited, worldwide, royalty-free license to host, process, transmit, and transform that content only as needed to operate, secure, support, and improve the service for you. We do not use your private submissions to train third-party foundation models without explicit written authorization.

13. Data Retention and Deletion Requests

Operational records are retained according to service and compliance needs. Public-tool submissions and telemetry are retained up to 120 days unless longer retention is required for abuse investigation, legal hold, or security response. You may request earlier deletion review by contacting support@sprime.io.

14. Suspension and Termination

We may suspend, restrict, or terminate access, with or without prior notice, when we detect abuse, legal risk, security risk, non-payment, sanctions risk, or material violation of these Terms.

15. Disclaimer of Warranties and No Professional Advice

16. Limitation of Liability

To the maximum extent allowed by law, Sprime is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost data, lost business opportunity, or reputational harm. Our aggregate liability for any claim is limited to the amount you paid us in the 12 months before the event giving rise to the claim.

This limitation does not apply where liability cannot legally be limited, or to claims for gross negligence, willful misconduct, fraud, or intellectual-property infringement to the extent required by applicable law.

17. Indemnification

You agree to defend, indemnify, and hold harmless Sprime and its operators, affiliates, officers, and contractors from claims, liabilities, damages, costs, and expenses, including reasonable attorneys' fees, arising from your use of the service, your submissions, your applications, or your violation of these Terms or applicable law.

18. Governing Law and Mandatory Consumer Rights

These Terms and any dispute relating to these Terms or the Services are governed by the laws of the State of Florida, USA, excluding conflict-of-laws rules, and by the Federal Arbitration Act to the extent it applies.

Nothing in these Terms limits non-waivable consumer rights under applicable law in your place of residence. If local consumer-protection law gives you rights that cannot be waived by contract, those rights control to the extent required by law.

19. Dispute Resolution, Arbitration, and Class Waiver

This section affects how disputes are resolved.

Before filing a legal claim, you must contact support@sprime.io and allow 30 days for informal resolution.

Except for matters that qualify for small-claims court, disputes, claims, and controversies relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules.

The arbitration seat is Florida, USA. Arbitration may be conducted remotely, by phone, by video, or by documents where allowed by AAA rules and applicable law. Any in-person hearing will occur in a reasonably convenient location if required by applicable law or AAA rules.

You may opt out of this arbitration agreement within 30 days of account creation by emailing support@sprime.io from the email address on your account with subject line "Arbitration Opt-Out."

Either party may bring an eligible individual claim in small-claims court if that claim remains in that court.

To the fullest extent permitted by law, you and we waive any right to participate in class actions, class arbitrations, collective actions, consolidated actions, or representative proceedings.

If a dispute is found not to be arbitrable, or if AAA declines administration and the parties cannot agree on a substitute provider, the dispute must be brought in state or federal courts in Florida, except where applicable consumer law requires otherwise.

If any part of this dispute-resolution section is unenforceable, that part will be enforced to the maximum extent permitted by law and the rest remains in effect. If the class-action waiver is unenforceable for a specific claim, that claim proceeds in court to the extent required by law.

20. Export Controls and Sanctions

You may not use the service in violation of export-control, trade-control, or sanctions laws, including U.S. sanctions and embargo programs. You represent you are not on a prohibited-party list and are not using the service for a restricted end use.

21. Copyright Complaints

If you believe content hosted directly by us infringes your copyright, email support@sprime.io with enough detail for us to evaluate and respond. We may remove or restrict material while a claim is reviewed.

22. Changes to These Terms

We may update these Terms. Material changes will be announced at least 30 days before they take effect through a dashboard notice and a changelog entry. Non-material changes, including clarifications and typo fixes, may take effect immediately when posted.

Continued use of the service after an effective date means you accept the revised Terms.

23. Contact

Questions, legal notices, and compliance requests can be sent to support@sprime.io.